Privacy Policy

Effective Date: October 16, 2025
Last Updated: October 16, 2025

1. Introduction

Welcome to Luminare Consulting ("we," "our," or "us"). We are Indonesia's trusted executive search and recruitment consulting partner, committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luminareconsulting.co.id (the "Site") and use our recruitment and consulting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

2. Information We Collect

Information You Provide to Us

As a professional recruitment agency, we collect information you provide directly to us, such as when you:

Submit your resume or CV for job opportunities
Fill out a contact form or request recruitment assistance
Subscribe to our newsletter or job alerts
Create a candidate profile in our database
Communicate with us via email, phone, or LinkedIn
Participate in assessments, interviews, or surveys
Request talent mapping or executive search services

This information may include:

Name and job title
Company name and industry
Email address
Phone number
Mailing address
Resume/CV and professional history
Educational background
Skills and certifications
Salary expectations and preferences
Psychometric assessment results
References and recommendations
Any other information you choose to provide

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and usage through various tracking technologies, including:

IP address and location data
Browser type and version
Operating system
Device type and identifiers
Referring website
Pages visited and time spent on pages
Links clicked and navigation patterns
Date and time of visit
Search queries on our Site
Job postings viewed

3. How We Use Your Information

We use the information we collect to:

Recruitment and Talent Services

Match candidates with suitable job opportunities
Process job applications and manage recruitment workflows
Conduct talent mapping and market analysis for clients
Perform reference checks and background verification
Administer psychometric and skills assessments
Facilitate interviews between candidates and clients
Manage our extensive candidate database
Provide executive search and headhunting services

Client Services

Understand client hiring needs and company culture
Source and screen qualified candidates
Provide recruitment consultancy and workforce planning
Deliver talent market insights and salary benchmarking
Coordinate interview processes and offer negotiations

Marketing and Communications

Send job alerts matching your preferences
Share industry insights and recruitment trends
Inform you about career development opportunities
Provide newsletters about the Indonesian job market
Announce upcoming recruitment events or webinars

Business Operations

Improve our recruitment processes and candidate experience
Analyze recruitment metrics and success rates
Ensure compliance with Indonesian labor laws
Protect against fraudulent applications or activities
Maintain and improve our website functionality

4. How We Share Your Information

As a recruitment consultancy, we share information in specific contexts:

With Prospective Employers

We share candidate information with client companies only:

After obtaining your consent for specific opportunities
When you've expressed interest in their open positions
To the extent necessary for the recruitment process
Under strict confidentiality agreements

Service Providers

We work with trusted third-party service providers including:

Psychometric assessment platforms (ISO 27001 and PDP certified)
Cloud storage and database providers
Email delivery and communication platforms
Website hosting services
Customer relationship management (CRM) systems

Legal Requirements

We may disclose your information if required by:

Indonesian labor regulations
Court orders or legal proceedings
Law enforcement or regulatory authorities
To protect our rights or prevent fraud

Business Transfers

In the event of a merger, acquisition, or sale of Luminare Consulting, your information may be transferred to the successor entity.

5. Cookies and Tracking Technologies

We use various tracking technologies to enhance your experience and understand how our Site is used:

Analytics Tools

Google Analytics - To understand website traffic, user behavior, and recruitment funnel performance
Microsoft Clarity - To analyze user interactions through session recordings and heatmaps, helping us improve website usability

Social Media Pixels

We use social media pixels from platforms including:

LinkedIn Insight Tag - To track conversions from LinkedIn ads and retarget website visitors
Facebook/Meta Pixel - To measure ad effectiveness and build targeted audiences
Instagram Pixel - To track engagement from Instagram campaigns

Cookie Types

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand Site usage
Marketing Cookies: Used to deliver relevant job advertisements
Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality, such as saved job searches or application status tracking.

6. Data Security

We implement comprehensive security measures to protect your personal information:

SSL encryption for all data transmissions
Secure cloud storage with access controls
Regular security audits and vulnerability assessments
Employee training on data protection and confidentiality
Strict access controls on candidate databases
Secure disposal of physical documents
Incident response procedures for data breaches

Given the sensitive nature of recruitment data, we maintain strict confidentiality protocols aligned with professional recruitment standards.

7. Your Rights and Choices

Under Indonesian data protection laws, you have the right to:

Access and Portability

Request a copy of your personal information in our candidate database, including application history and assessment results.

Correction

Update or correct your resume, contact information, or any other personal data we hold.

Deletion

Request removal from our candidate database, subject to legal retention requirements.

Opt-Out

Unsubscribe from job alerts and marketing communications through the links in our emails or by contacting us.

Consent Withdrawal

Withdraw consent for us to share your profile with specific employers.

Data Processing Restriction

Request that we limit how we process your information in certain circumstances.

8. International Data Transfers

As we work with multinational companies and regional APAC operations, your information may be accessed by:

Our recruitment consultants across Indonesia
International client companies (with your consent)
Service providers in other countries

We ensure appropriate safeguards are in place for any international transfers.

9. Data Retention

We retain personal information according to the following guidelines:

Active Candidates: Throughout the recruitment process plus 2 years
Placed Candidates: 5 years for reference and guarantee purposes
General Applications: 2 years from last interaction
Client Data: Duration of business relationship plus 5 years
Financial Records: 10 years as required by Indonesian tax law

10. Children's Privacy

Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. All recruitment services are for professional positions requiring legal working age.

11. Third-Party Links

Our Site may link to:

Client company career pages
LinkedIn and professional networking sites
Industry publications and resources
Government labor websites

We are not responsible for the privacy practices of these external sites.

12. Updates to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

Posting the updated policy with a new "Last Updated" date
Sending email notifications to registered candidates
Displaying a notice on our Site

13. Contact Information

For any questions about this privacy policy or our data practices, please contact:

Luminare Consulting
APL Tower 26th Floor Unit T3, Central Park
Jl. S Parman Kav 28, Grogol Petamburan
West Jakarta 14470, Indonesia

Email: inquiry@luminareconsulting.co.id
Phone: +62 21 39516670
LinkedIn: linkedin.com/company/luminareconsulting
Website: luminareconsulting.co.id

Data Protection Officer
For specific data protection concerns, you may contact our management team led by CEO Tony Rianto at the above contact details.

14. Compliance with Indonesian Law

This privacy policy complies with applicable Indonesian data protection laws and regulations, including:

Law No. 27 of 2022 on Personal Data Protection (UU PDP)
Law No. 11 of 2008 on Electronic Information and Transactions (as amended by Law No. 19 of 2016)
Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions
Ministry of Communication and Informatics Regulation No. 20 of 2016 on Personal Data Protection in Electronic Systems
Indonesian Labor Law (Law No. 13 of 2003) regarding employee data protection

As a recruitment agency, we also adhere to:

Professional recruitment industry standards
Confidentiality obligations in executive search
Ethical guidelines for talent acquisition in Indonesia

We are registered as a legitimate business entity in Jakarta and maintain all required business licenses for recruitment services.

By using our Site or services, you acknowledge that you have read and understood this Privacy Policy. For job seekers, submission of your resume constitutes consent to process your data for recruitment purposes.