Our client, a well-established conglomerate with a strong presence in the automotive industry, is seeking an experienced General Manager – Automotive to lead and drive the overall business performance of its dealership operations.
This role will be responsible for overseeing end-to-end business operations, including Sales, Aftersales, Business Development, and Operational Excellence, while ensuring sustainable profitability, customer satisfaction, and long-term organizational growth. The successful candidate will work closely with senior management to execute strategic initiatives and strengthen market competitiveness.
Key Responsibilities
- Lead and oversee the overall performance of the automotive business across Sales, Aftersales, Parts, and supporting functions.
- Develop and execute business strategies to achieve revenue growth, profitability, and long-term sustainability.
- Drive dealership operational excellence by improving productivity, efficiency, and customer satisfaction.
- Monitor business performance through key financial and operational KPIs, taking corrective actions where necessary.
- Ensure achievement of sales targets, market share, and aftersales performance across all business units.
- Build and implement strategic initiatives to improve dealer profitability and operational effectiveness.
- Strengthen customer experience through continuous service improvement and operational consistency.
- Lead, coach, and develop department heads and management teams to build a high-performance culture.
- Collaborate with cross-functional stakeholders to ensure smooth execution of business strategies and operational initiatives.
- Ensure compliance with corporate policies, industry regulations, governance standards, and operational SOPs.
- Analyze market trends, competitor activities, and business opportunities to identify new growth initiatives.
- Prepare business reviews, performance reports, and strategic recommendations for executive management.
